Privacy Policy

This Privacy Policy explains how Esha Herbs ("we", "our", or "us") handles your personal information when you browse our catalog, consult on Ayurvedic remedies, or complete a purchase on eshaherbs.com. We are committed to transparency and respect your personal privacy.

To fulfill your herbal orders and ensure seamless dispatch across India, we gather the following information:

• Order & Dispatch Data: Full recipient name, shipping address, city, state, postal PIN code, and WhatsApp or phone number.
• Consultation Details: Messages and hair concerns submitted voluntarily through our consultation form or WhatsApp direct support.
• Payment Information: Transactions are handled directly via PCI-DSS compliant, 256-bit encrypted third-party payment gateways. We never access, store, or process raw credit card numbers or UPI PINs.

We process your data strictly for legitimate commerce and customer service operations:

• Dispatching fresh herbal orders, generating tracking details, and issuing invoice confirmations.
• Sending critical shipping updates or delivery confirmations via WhatsApp or SMS.
• Preventing fraudulent checkout attempts and preserving storefront security.

We do not sell, rent, or trade your personal information. Your contact and delivery details are only shared with vetted courier networks (such as India Post, Delhivery, or BlueDart) and authorized banking gateways solely to deliver your orders.

To request removal of your saved delivery records or ask questions about our data practices, reach our support team: